Your Questions, Answered

We use professional-grade, eco-friendly cleaning products that are safe for your family, pets, and the environment. Our products are effective yet gentle, leaving your home spotless without harsh chemical residues. If you have specific product preferences or allergies, we're happy to accommodate your needs—just let us know!

No, you don't need to be home! Most of our clients provide us with a key, garage code, or lockbox access so we can clean while they're at work or running errands. We're fully insured, bonded, and background-checked. Your security and privacy are our top priorities. We'll lock up and secure everything when we leave.

Just pick up personal items, clutter, and valuables so we can focus on deep cleaning your surfaces. Secure pets in a safe area if needed. If you have specific instructions or areas of focus, leave us a note or text us at (406) 770-9092. We'll take care of the rest!

Our standard residential clean includes: dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilets, sinks, showers, mirrors), kitchen cleaning (counters, sinks, exterior appliances), making beds, emptying trash, and general tidying. We focus on maintaining a consistently clean and fresh home.

Deep cleaning goes beyond our standard service. We clean baseboards, window sills, light fixtures, ceiling fans, inside cabinets and drawers (if requested), behind appliances, detailed grout scrubbing, and all the hard-to-reach areas. It's perfect for seasonal cleaning, first-time cleans, or when your home needs extra attention.

Yes! We bring all professional-grade cleaning supplies, equipment, and tools needed to clean your home. You don't need to provide anything. If you prefer we use specific products you have on hand, just let us know in advance and we're happy to accommodate.

We require 24-hour notice for cancellations or rescheduling. Same-day cancellations are subject to a 50% service fee, and no-shows are charged the full amount. We understand emergencies happen—just communicate with us and we'll work with you. Weather-related cancellations are always flexible.

Payment is due at the time of service. We accept credit cards, debit cards, and checks. For recurring clients, we offer automatic billing for your convenience. You'll receive an invoice via email after each clean. Gratuity is always appreciated but never expected!

Absolutely! We understand the importance of consistency and trust. If you develop a great relationship with a particular team member, let us know and we'll do our best to assign them to your recurring cleans. Our goal is to make you feel comfortable and confident every time.

Standard cleans include wiping down the exterior of appliances. Deep cleans and move-in/move-out services include cleaning inside ovens, refrigerators, microwaves, and dishwashers. If you'd like interior appliance cleaning added to a standard service, just ask—we offer it as an add-on!

Yes! MMKAY Cleaning Services is fully insured and bonded for your protection and peace of mind. We carry comprehensive liability insurance and workers' compensation coverage. In the unlikely event of damage or injury, you're completely protected.

Absolutely! We provide professional commercial cleaning for offices, retail spaces, medical facilities, and more. We also specialize in federal and government contract cleaning for military installations and federal buildings. Contact us for a custom quote tailored to your business needs.

We proudly serve Great Falls, Montana and surrounding areas. If you're unsure whether we service your location, give us a call at (406) 770-9092 and we'll let you know. We're always looking to expand our service area!

It's easy! You can schedule online through our website, call us at (406) 770-9092, or email office@mmkays.com. We'll discuss your needs, provide a quote, and set up a convenient time. First-time clients often start with a deep clean, then transition to regular maintenance cleanings.

Yes! We offer weekly, bi-weekly, and monthly recurring cleaning services. Recurring clients receive priority scheduling and discounted rates. We'll work with you to create a custom cleaning schedule that fits your lifestyle and budget.