Your Luxury
Clean Home
Starts Here.
Thank you for choosing MMKay's. This packet is your complete guide to getting the most out of every clean — from your very first visit to becoming a long-term client.
What to Expect
at Your First Clean
Your first visit sets the foundation. Here's exactly how it goes — start to finish.
We're On Our Way
You'll get a text when your team is heading over — no guessing, no waiting around. We give you a 1-hour arrival window so you can plan your day.
Meet Your Team
Your uniformed, background-checked professionals arrive ready to work. We'll do a quick walkthrough to note any special requests or focus areas.
The Deep Clean Begins
We work room by room using our detailed checklist and premium products. First cleans are thorough — we're establishing the baseline for every visit after.
Quality Walkthrough
Before we leave, we do a final inspection to make sure every surface, corner, and detail meets our standard. We don't leave until it's right.
We Lock Up & Leave
Your home is secured exactly as we found it. You'll get a completion notification so you know your space is ready and waiting for you.
Your Feedback Matters
We follow up after every clean. If anything wasn't perfect, we'll make it right within 24 hours — no questions asked.
First Clean Duration
Your initial deep clean typically takes 2–4 hours depending on home size and condition. Recurring maintenance cleans are faster — we maintain the high standard we establish on day one.
How to Prepare
for Your Clean
A few simple steps before we arrive help us deliver the best possible results — every time.
Clear the Clutter
You don't need to deep clean before we arrive — just clear the path.Pick up toys, clothes, and personal items from floors and surfaces. The clearer the space, the deeper we can clean.
Secure Valuables
We're background-checked and bonded — your home is in trusted hands.Store jewelry, cash, and important documents in a safe place. We're fully insured, but this gives you extra peace of mind.
Provide Access
Text us your access details the morning of your clean.Leave a key, garage code, or lockbox instructions. You don't need to be home — we'll lock up securely when done.
Secure Your Pets
Let us know your pet's name — we love meeting them!Place pets in a separate room, crate, or outside during the clean. This keeps them safe and lets us work efficiently.
Share Special Requests
Text us any notes before your appointment.Have a focus area? Sensitive surfaces? Allergies to certain products? Tell us ahead of time and we'll customize your clean.
Leave a Parking Spot
Street parking is fine — just let us know what to expect.If possible, leave a spot near your entrance. This helps us bring in equipment quickly and start on time.
About Our Arrival Window
We provide a 1-hour arrival window because end times at prior appointments can vary. We'll always text you when we're on our way so you know exactly when to expect us — no surprises.
Our Cleaning Checklist
Every clean follows our comprehensive checklist — nothing gets missed.
Kitchen
8 tasksPopular Add-Ons
40+ availableAdd-ons can be requested when booking or by texting us before your appointment.
Our Policies
Clear expectations make for a smooth, stress-free partnership. By booking with us, you agree to these terms.
Policy Agreement
By submitting a booking request, you confirm that you have read and agree to all policies above. These are also linked in every booking form for your reference.
Your Client Perks
Being an MMKay's client comes with real benefits — not just a clean home.
Priority Scheduling
Recurring clients get first pick on preferred time slots and same-day availability when it opens up.
Loyalty Discounts
Special pricing on recurring services and exclusive discounts on add-ons — the longer you stay, the more you save.
Referral Rewards
Refer a friend and you both get $25 off your next clean. No limit on referrals — share the love.
Flexible Scheduling
Easy booking, text reminders, and the ability to adjust your schedule anytime — no hoops to jump through.
Dedicated Team
The same trusted professionals clean your home each visit. They learn your preferences and your space over time.
Direct Communication
Text or call us anytime. We respond fast and genuinely value your feedback — no ticket systems, no bots.
Eco-Friendly Options
Request green cleaning products at no extra charge. We care about your health and the environment.
Satisfaction Guarantee
Not happy? We return within 24 hours to make it right — no questions, no charge.
Event Cleaning
Hosting a party or event? Pre and post-event cleaning at preferred rates for existing clients.
You're Part of the MMKay's Family Now
You're not just a client — you're part of our Montana community. We're committed to your satisfaction and building a relationship built on trust, quality, and care.
We're Here for You
Questions, special requests, or just want to say hi — we're a real team of real people. Reach out anytime.
Call or Text
(406) 770-9092
Available anytime
office@mmkays.com
Response within 24 hours
Location
Great Falls, MT
Serving all of Montana
Hours
Welcome to the MMKay's Family!
We're genuinely excited to care for your home. Thank you for trusting us — we don't take that lightly. If you ever need anything, we're just a text away.